Most commonly asked questions
- How do I clear my temporary internet files and cookies?
- How can I report a fraud or raise a Bankline security concern?
- Tips for getting the most out of Bankline Security
- I get the message ‘The requested URL was rejected ...' when logging in to Bankline. What should I do?
- Why has the 'Message us' button disappeared?
- Which browsers will give me the best experience in Bankline?
- What if I receive an email that claims to be from the bank and tells me to disclose, confirm or update my Bankline login details?
- Updating your browser from Internet Explorer 11
- What is Heimdal Threat Prevention and how do I download it?
- What if someone calls me claiming to be the bank and asks for my Bankline login details?