Most commonly asked questions
- How do I respond to the warning message: “The beneficiary account details appear to be incorrect. Please check the details and amend”?
- How do I respond to the error message “Beneficiary sort code is not valid for this payment type”?
- I’m trying to send a payment to a building society but I can’t key the roll number in the account number field. Why not?
- How do I make a standard payment?
- Routing rules for Bulk Payments
- Can I make Faster Payments on weekends and other non-working days?
- What is the Faster Payments Service?
- What were the changes to the Faster Payments limit in November 2016?
- How do I make a Faster Payment?
- How do I enter a future-dated payment?