Most commonly asked questions
- How do I make a standard payment?
- Routing rules for Bulk Payments
- How do I respond to the error message “Beneficiary sort code is not valid for this payment type”?
- How do I respond to the warning message: “The beneficiary account details appear to be incorrect. Please check the details and amend”?
- Can I make Faster Payments on weekends and other non-working days?
- I’m trying to send a payment to a building society but I can’t key the roll number in the account number field. Why not?
- How can I find out if a specific sort code can accept a Faster Payment?
- What were the changes to the Faster Payments limit in November 2016?
- What is the Faster Payments Service?
- How long does it take for a Faster Payment to be received by the beneficiary’s bank once it is sent?