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Q:

I've received a Broadcast Message about a payment that's been redirected, what does this mean?

A:

This means a recent payment made from one of your accounts has been redirected as the beneficiary has moved their account to a new bank using the Current Account Switch Service.

You may want to double check that all your beneficiary account details are up to date.

You can find out more about the Current Account Switch Service by visiting 
https://www.currentaccountswitch.co.uk/Pages/Home.aspx

 

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