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Q:

A number of unusual screens have appeared in Bankline and the system is running much slower than usual. What should I do?

A:

These could be the symptoms of a virus infection on your PC. 

You should end the Bankline session immediately and contact the Bankline Security helpline.

For contact details and opening times see How can I contact the Bankline Security helpline?

Visit the Bankline security centre to learn more about staying safe online.

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