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Q:

How can I contact the Bankline Security helpline?

A:

If you're concerned about your Bankline security or think fraudulent activity has taken place, please call the Bankline Security helpline as soon as possible.

You can contact them on 0345 300 8483

Lines are open 7am to 8pm Monday to Friday, including bank holidays.

WARNING – If you receive a phone call from someone claiming to be the bank and you think it's fraudulent, don't dial the Security Helpline using the same telephone that received the suspicious call. The suspicious caller may try to keep the line open by not hanging up their phone after you've put your own receiver down ('it takes two to disconnect').

If you use the same telephone, there's is a risk that you may be reconnected to the suspicious caller, rather than the Security Helpline.

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