Most commonly asked questions
- I'm being asked to change my PIN and password and authorise this with a Smartcard security code. Should I do it?
- What can I do to protect my computer from viruses and malicious software?
- What's phishing?
- Why can I see the 'Message us' icon when I try to print?
- How do I enable JavaScript?
- Is it acceptable to allow different employees to share an individual Bankline user ID?
- What advice do you have to help me keep my mobile devices secure?
- What's vishing?
- What's JavaScript?
- Updating your web browser from IE 10