Most commonly asked questions
- Can I customise Bankline to reduce the risk of fraudulent transactions?
- What should I do if I don't recognise a payment that's been made in Bankline?
- Why do I need to update my web browser?
- What is TLS 1.2?
- There's a warning that the template or bulk list used to create a payment has been amended. What should I do?
- Where can I learn more about staying safe when using Bankline?
- A number of unusual screens have appeared in Bankline and the system is running much slower than usual. What should I do?
- What's Compatibility View?
- How do I upgrade my web browser?
- What if someone calls me claiming to be the bank and asks for my Bankline login details?