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Q:

Why is it important to provide a Beneficiary Reference when making a payment?

A:

It important to add a Beneficiary reference (e.g. invoice number, customer number) in order to comply with industry best practice, and failure to do so may make it difficult for the beneficiary to identify who is sending the payment. You can find more information on this initiative at the Payments Council Website:

http://www.paymentscouncil.org.uk/current_projects/payment_reference_information/

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