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Q:

What does this warning mean?
‘Please ensure you add a Beneficiary reference (e.g. invoice number, customer number) in order to comply with industry best practice. Failure to do so may make it difficult for the beneficiary to identify who is sending the payment. If no beneficiary reference is entered then we will insert the account name for the default debit account you have selected.’

A:

You have not supplied a Beneficiary reference and to comply with industry best practice it is recommended that you add this information.

If you choose not to enter a Beneficiary reference, then we will insert the debit account name by default.

Please visit the Payments Council website for more information on this initiative: http://www.paymentscouncil.org.uk/current_projects/payment_reference_information/

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