Your selected question


There are 2 payments to the same bulk list beneficiary id displayed; do I need to update both records?


Yes, you may need to as the beneficiary may be allocated to separate bulk lists.

To find out the bulk list reference, you can either select the Payment ref hyperlink, or the Bulk list ben id hyperlink (if available) and this information will be shown on screen.

The bulk list reference is also shown on the printed and exported details.

Did this article answer your question?