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Q:

What does reinstating a template do?

A:

Reinstating a template means that you and other users will be able to use a template again that had previously been suspended.

If you want to reinstate a suspended template you can do so in Manage templates, in the Payments menu. 

Locate the template you want to reinstate, it will currently have a suspended status, select the template by clicking on the template reference and then select Re-instate template at the bottom of the page.  

Once confirmed the template will be available again to use for payments, if you have Smartcard authorisation and/or dual control enabled for templates this change will need to be approved before the template is available to use.

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