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Q:

Can I amend any of the details when making a payment from a template?

A:

Depending on your user privileges you may be able to amend some of the payment details of the template when making a payment.

If you're unable to amend the required payment details you can make the payment as a new payment. 

If you amend any of the details when making a payment from a template they will only change for that payment, the template itself will remain unchanged. If you need to permanently edit a payment template you can do this in Manage Templates.  

For guidance on how to edit a template see: How do I edit a template?

Before making any changes to templates be aware of urgent or unusual requests to make payments or change account details, particularly requests made via email. Always take time to check requests are genuine before making the payment.

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