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Q:

What is a beneficiary reference / default beneficiary reference and how do I edit it?

A:

Every beneficiary in a bulk list has a beneficiary reference, which will appear on the beneficiary's bank statement. You need to set this when you create a list.

When you create a list, you can set a default reference, which will appear automatically with every new beneficiary you add. You can then either save the reference as it is or edit it.

When you amend a list, you can change the default for any new beneficiaries - and either save or edit this for each beneficiary you add. (Existing beneficiaries keep their existing reference.)

When making a payment from an existing bulk list it is recommended that you review the beneficiary references to ensure they are specific for each payment and if required, consider updating.

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