Most commonly asked questions
- How do I ensure that my diarised Bulk standard domestic payment is sent to the beneficiaries' banks as early as possible on the day they are due to arrive?
- When I create or edit a payment from my bulk list, there’s a flag that says ‘Confidential’. What does this mean?
- How do I add a remittance advice to a beneficiary on a bulk list?
- I have cancelled a Bulk List but it is still showing under Manage Bulk Lists. How do I delete it?
- Why is there a red exclamation mark against the beneficiary / credit account on my bulk list?
- For standard domestic bulk payments, what does the ‘Date payment to arrive’ field default to?
- My bulk list has a status of ‘Unchecked’. What does this mean?
- What types of lists can I make confidential?
- Can I amend the beneficiary reference?
- I’m trying to create a confidential bulk list, but there’s no confidential flag to select. Why not?