Your selected question


How do I automatically reschedule imported payments?


You can automatically roll forward any payments imported after the cut-off time for processing the next working day.

In the Administration section you’ll find a Reschedule payments tab in the Payment preferences section of Customer details. Select ‘Yes – if my payments miss the cut-off time for the day, then reschedule my payments for the next working day’.

If you don’t want imported payments to automatically roll forward, leave this unchanged as the default is ‘No – reject any payments that miss the cut-off time for the day’.

You’ll be able to review all the rescheduled payments at authorisation..

To view rescheduled payments, see the ‘Automatically rescheduled’ field on the Import file – Summary screen. This shows the number of payments and amounts by payment type. You can click on the hyperlink to see the payment details.

Did this article answer your question?