Your selected question

Q:

What happens if my imported file contains standard domestic payments that cannot be sent as Faster Payments?

A:

This will depend on your import processing preferences:

  • If your import processing preferences is set to ‘All payments cancelled if an error is detected’ then you will need to amend the file and resubmit it to Bankline. The import screens will provide you with information on which payments were unable to be sent as Faster Payments, and why, to help you adjust the data in your own systems.
  • If your import processing preferences is set to ‘Allow file amendment/partial file’ then the valid payments will be accepted and the invalid payments will be processed in accordance with the import file amendment preferences as outlined below:
  • Cancel any payments in error – information will be available in Bankline that will explain why they cannot be sent as Faster Payments. The reasons for the errors will need to be addressed and the payments then re-imported or entered manually on screen in Bankline.
  • Permit amendment of any fields – as well as information as to why they could not be sent as Faster Payments you will also be able to edit them in the same way that you would edit payments that had been entered on screen in Bankline.

If you regularly import standard domestic payments that cannot be sent as Faster Payments it is worth considering alternative options. For example, by amending your imported file to split the payment into amounts of £250,000 or less.

Did this article answer your question?