Your selected question


How do I use my Smartcard and reader?


Whenever Smartcard authorisation is needed, Bankline will prompt you.

  1. Bankline will ask for Smartcard verification and offer a challenge code.
  2. Insert the smartcard into the reader.
  3. Turn on the reader.
  4. Press ‘Sign' when prompted
  5. Enter the 9 digit challenge code from Bankline into the reader.
  6. Enter your Personal Identification Number (PIN) into the reader.
  7. The Smartcard reader generates a 10 digit response code.
  8. Enter the response code into Bankline.



Did this article answer your question?