Your selected question
Q:
How do I use my Smartcard and reader?
A:
Whenever Smartcard authorisation is needed, Bankline will prompt you.
- Bankline will ask for Smartcard verification and offer a challenge code.
- Insert the smartcard into the reader.
- Turn on the reader.
- Press ‘Sign' when prompted
- Enter the 9 digit challenge code from Bankline into the reader.
- Enter your Personal Identification Number (PIN) into the reader.
- The Smartcard reader generates a 10 digit response code.
- Enter the response code into Bankline.