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Q:

How do I use my Smartcard and card reader to approve a payment or transfer?

A:

To use your Smartcard and card reader to approve a payment or transfer follow the steps below:

  1.  Put your Smartcard in to the card reader with the chip first, facing you.

  2. Turn the reader on.

  3. Press sign when prompted.

  4. Enter the challenge code from Bankline in to the card reader.

  5. Enter your Smartcard PIN into the card reader.

  6. The card reader will then generate a response code.

  7. You will then need to enter this code in to Bankline to approve.

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