Most commonly asked questions
- How are standard domestic payments routed?
- What are the cut off times for standard domestic payments?
- Can I set up or amend Direct Debits?
- Why can't I see the country I'm looking for in the list of destination countries when making an international payment?
- What is the cut-off time for CHAPS?
- How does Confirmation of Payee work in Bankline?
- How much does a CHAPS payment cost?
- What do the different payment authorisation statuses mean?
- What’s the difference between a bulk list and a bulk payment?
- What is a beneficiary reference / default beneficiary reference and how do I edit it?