Most commonly asked questions
- How do I make a CHAPS payment?
- How do I look up a sort code?
- Why is it important to provide a Beneficiary Reference when making a payment?
- How do I make EUR payments SEPA-compliant?
- What is a beneficiary reference / default beneficiary reference and how do I edit it?
- What do the different payment authorisation statuses mean?
- I want to create an international payment template, but the country I want to use isn't in my dropdown list of destinations, why is this?
- What are the Purpose of Payment Codes for Jordan?
- Can I set up or amend Direct Debits?
- What file formats does Bankline support and what type of payments can I make?