Most commonly asked questions
- I want to create an international payment template, but the country I want to use isn't in my dropdown list of destinations, why is this?
- How do I look up a sort code?
- Why is it important to provide a Beneficiary Reference when making a payment?
- How do I order a Smartcard and/or reader?
- How do I make a CHAPS payment?
- What do the different payment authorisation statuses mean?
- What is a beneficiary reference / default beneficiary reference and how do I edit it?
- What are the Terms & Conditions and Purpose of Payment Codes for international payments sent in the Chinese Renminbi (CNY) currency?
- Can I set up or amend a standing order on Bankline?
- What are the different statuses for payment authorisation?