Most commonly asked questions
- How are standard domestic payments routed?
- What is a credit account narrative?
- Can I set up or amend Direct Debits?
- How do I make a faster payment?
- What is the cut-off time for CHAPS?
- Why is it important to provide a Beneficiary Reference when making a payment?
- Why can't I see the country I'm looking for in the list of destination countries when making an international payment?
- What does this error message mean?‘The Bank Identification Code is not valid for this country. Please change the payment type / destination if you wish to proceed.’
- How do I make an international payment?
- What file formats does Bankline support and what type of payments can I make?