Most commonly asked questions
- How do I amend a standing order on Bankline?
- How do I cancel a payment?
- How do I recover funds for a payment sent in error?
- How do I make EUR payments SEPA-compliant?
- Why can't I see the country I'm looking for in the list of destination countries when making an international payment?
- What happens to payments if there are insufficient funds?
- What are the cut off times for standard domestic payments?
- What's an Inter Account Transfer (IAT)?
- How do I order a Smartcard and/or reader?
- How do I make a CHAPS payment?