Most commonly asked questions
- How do I recover funds for a payment sent in error?
- How do I make a CHAPS payment?
- For which countries must the beneficiary address details be completed for international payments?
- What's a SEPA payment?
- How do I reclaim funds from a direct debit taken in error?
- What extra information do I need to include in payments to the United Arab Emirates?
- What is a Faster Payment?
- What are the cut-off times and credit value dates for international payments?
- How do I make EUR payments SEPA-compliant?
- What is Confirmation of Payee?