Most commonly asked questions
- What are the cut-off times and credit value dates for international payments?
- How do I search for future-dated payments?
- How do I structure a Bankline import file?
- What is a CHAPS payment?
- What does this error message mean?‘The Bank Identification Code is not valid for this country. Please change the payment type / destination if you wish to proceed.’
- Can I cancel a Faster Payment after I’ve authorised it?
- What is the difference between Faster Payment and CHAPS?
- What extra information do I need to include in payments to India?
- How long does it take for funds to be transferred between my accounts?
- How do I authorise with my smartcard and QR reader?