Most commonly asked questions
- What is the difference between Faster Payment and CHAPS?
- How do I recover funds for a payment sent in error?
- What are the cut off times for standard domestic payments?
- Why can't I see the country I'm looking for in the list of destination countries when making an international payment?
- How do I cancel a payment?
- What happens to payments if there are insufficient funds?
- What's an Inter Account Transfer (IAT)?
- How do I make EUR payments SEPA-compliant?
- How do I make a CHAPS payment?
- What is the cut-off time for CHAPS?