Most commonly asked questions
- How do I authorise or approve a payment or transfer in Bankline?
- How do I set up or amend a standing order?
- What does the symbol in the note column indicate?
- What are the cut-off and payment release times for standard domestic payments?
- How do I use my Smartcard and reader?
- How do I authorise with my smartcard and QR reader?
- How do I cancel a payment I've made in Bankline?
- How do I make a CHAPS payment?
- What is the difference between Faster Payment and CHAPS?
- What is a CHAPS payment?