Most commonly asked questions
- How do I set up or amend a standing order?
- What is Confirmation of Payee?
- How do I cancel a payment?
- What are the cut-off and payment release times for standard domestic payments?
- How do I recover funds for a payment sent in error?
- What's a SEPA payment?
- What is a CHAPS payment?
- How do I structure a Bankline import file?
- For which countries must the beneficiary address details be completed for international payments?
- What is the difference between Faster Payment and CHAPS?