Most commonly asked questions
- How do I find a local branch?
- What is the cleared balance?
- What do the new Open Banking Third Party Providers (TPP) privileges enable users to do?
- What is a SEPA Direct Debit Refund?
- What should I do if I receive a non-valid account message?
- What should I consider before assigning Open Banking Third Party Provider privileges to my users?
- What is ‘Dual authorisation’?
- What is an MT940?
- What is the ‘Transaction reference’?
- What’s Open Banking?