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Q:

How do I use my activation code to login?

A:

After receiving an activation code, please follow these steps:

  1. Go to www.rbs.co.uk/bankline and click the 'Log in' button.
  2. Enter your Customer ID and User ID. You'll then be asked to enter your activation code*.

  3. Enter your 10-digit activation code. The first five digits go in the first box and the last five digits go in the second box. Then click 'Continue'. 

  4. Enter and confirm a new PIN and Password select 'Confirm' to continue.

That's it. Just be sure to remember your PIN and password, but don't write them down or share them with anyone. 

*If you're not prompted to enter your activation code here, you may have entered your Customer and User ID incorrectly, or you may not have logged in to Bankline using the link in step 1. 

How to get an activation code

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