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Q:

What's a User ID?

A:

Your unique Bankline User ID identifies you as the user on an account. You'll need it each time you log in.

It's up to 10 characters long and can contain letters, numbers or both. You'll have received it in an email, or from your Bankline administrator.

It's important to double-check you've entered your User ID accurately in the right box to log in successfully. 

If you've forgotten your User ID, please contact your Bankline administrator. 

Are you looking for Online Banking?

If you've got a 10-digit 'Customer Number' that's made up of your date of birth and four more digits, you need Digital Banking, rather than Bankline. You can find it here.

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