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Q:

Why won't my QR code scan when I'm logging into Bankline?

A:

There are a few reasons why your QR code may not be scanning on your QR reader. Try these troubleshooting tips below:

  • Your browser may not be displaying the QR code correctly. Try zooming in and out on your browser (you can do this using your browser settings). Alternatively, you could try a different web browser.
  • Your monitor’s settings can affect QR readability. Try adjusting the brightness and contrast in your monitor’s settings.
  • Your monitor’s screen resolution may be distorting the QR code. Try changing the display to the standard settings.
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