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Q:

Who do you send the new Smartcard to?

A:

For new Smartcard users, we send the Smartcard and card reader to the administrator or customer address.

To use the Smartcard, the user needs a PIN, which we'll send directly to them. It's important to make sure the user's name and address are correct.

If you need to order a replacement Smartcard, you can choose whether we send it to you, as the administrator, or to your organisation's address.

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