Your selected question

Q:

What's an activation code?

A:

Your 10-digit activation code is emailed to you, usually when it's your first time logging in, or when you've requested a reset. 

Activation codes expire after 21 days. If your code has expired, your user status will be 'Activation code locked'. Your administrator can either order you a new activation code or reactivate your previous one. 

Did this article answer your question?