Most commonly asked questions
- How do I reinstate a suspended smartcard?
- How do I create a new user and apply roles to them?
- How do I get my activation code?
- How do I get a replacement card reader or Smartcard?
- How do I update my contact details in Bankline?
- How do I reinstate a user who is locked out but still knows their PIN and password?
- What's a 'User ID'?
- My user has got their login details wrong and is now locked out of Bankline, how do I re-activate them?
- How do I update a telephone number on Bankline?
- How do I update my personal details in Bankline?