Most commonly asked questions
- How do I order a replacement smartcard?
- How do I create a new user and apply roles to them?
- How do I get my activation code?
- How do I order a smartcard QR reader?
- How do I reinstate a user who is locked out but still knows their PIN and password?
- How do I order smartcards to a home address, for users working from home?
- How do I re-activate a user who is locked out of Bankline?
- How do I reinstate a suspended smartcard?
- How do I change a user's address in Bankline?
- What's a 'User ID'?