Your selected question

Q:

How long will it take for my 'Export account information for set' request to complete?

A:

Most requests are completed in just a few minutes but requests for large volumes of accounts or longer date ranges can take longer.

Please go to 'Export files' and 'Manage files' to monitor the progress of your request. While your request is in progress you'll see a status of 'Processing' and this will change to 'Ready to download' once successfully completed.

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