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What's 'Dual authorisation' and how do I set or change it?


Dual authorisation is an additional security measure that removes the risk of an individual user authorising inappropriate payments. With dual authorisation, two different people need to authorise any payment above a certain amount ('threshold').

Please note dual authorisation is separate to dual administration, For more information on Dual administration see, 'What's Dual administration?'.


To make the following changes to dual authorisation, you'll need administrative privileges.

The dual authorisation threshold is set to 'no limit' by default, by having a limit it will ensure those payments need two authorisers.


To make changes to the limit:

  1. From 'Administration' select 'Customer details'.

  2. Select the heading of the third box, 'Payment limits'.

  3. Tick the box next to 'Dual authorisation threshold', then enter the amount you want and click 'Confirm'.

  4. Select 'Update'.
  5. You'll need to authorise this with your Smartcard. You can do this under 'Smartcard authorisation' in the 'Adminstration' menu.

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