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Q:

How do I turn on dual administration?

A:

To switch on dual administration you'll need to be an administrator. Here are the steps to follow:

  1. From the 'Administration' menu select 'Customer details'
  2. Select 'Dual Administration settings' in the first panel
  3. Switch the setting to 'On' and select 'Edit privileges subject to Dual Administration'
  4. Select the actions administrators make that will require two administrators to approve. You may need to increase the number of actions displayed per page by using the drop down in the top right hand corner. If you'd lke all changes to require two administrators, click the tick box at the top of the list
  5. Once you've ticked the options you require, click 'Confirm changes to privleges'
  6. Click 'Confirm' and then 'Update'

Once dual administration is switched on, a second administrator will be needed to approve changes to the actions you've selected. They can approve these changes by going into 'Authorise change' under 'Administration'.

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