Most commonly asked questions
- How do I reinstate a user who is locked out but still knows their PIN and password?
- How do I order a smartcard QR reader?
- How do I change my business address?
- How do I manage the signatories on my account?
- How do I reset my PIN and password?
- What are the different master roles?
- What's dual administration?
- How do I stop receiving paper statements by post?
- How do I order smartcards to a home address, for users working from home?
- How do I re-activate a user who is locked out of Bankline?