Most commonly asked questions
- How do I change my Smartcard PIN?
- What is the ‘Maximum payment amount’?
- What are the different master roles?
- How do I close an account?
- How do I order a replacement smartcard?
- Where do I send my third party mandate form?
- How do I stop receiving paper statements by post?
- Payment limits and how to use them
- How do I re-activate a user who is locked out of Bankline?
- Can I change the details on an account?