Most commonly asked questions
- How do I change my business address?
- How do I reset my PIN and password?
- How do I reinstate a suspended smartcard?
- What's dual administration?
- How do I stop receiving paper statements by post?
- How do I re-order an activation code?
- What are the different master roles?
- How do I give an account an alias?
- What's a 'User ID'?
- What is a Maximum gross payment limit?