Most commonly asked questions
- What is the ‘Maximum payment amount’?
- My user has got their login details wrong and is now locked out of Bankline, how do I re-activate them?
- How do I reset my PIN and password?
- How do I update a telephone number on Bankline?
- How do I update my personal details in Bankline?
- How do I order Smartcards to a home address, for users working from home?
- How do I authorise actions using my Smartcard and card reader?
- Where do I send my third party mandate form?
- How do I de-register an account from Bankline?
- How often do I need to change my PIN/password?