Most commonly asked questions
- What should I do if I've locked the PIN on my smartcard?
- How do I create a new user and apply roles to them?
- What's an account alias?
- How do I register a third-party account?
- What is 'Dual authorisation' and how do I set or change it?
- How do I get my activation code?
- How do I change a user's address in Bankline?
- How do I check if a user has a smartcard?
- What's a third-party account?
- How do I close an account?