Most commonly asked questions
- How do I add a country to the list of destination countries that international payments can be made to?
- How do I identify my Bankline administrator?
- What's a third-party account?
- How do I get my activation code?
- What should I do if I've locked the PIN on my Smartcard?
- What is 'Dual authorisation' and how do I set or change it?
- How do I change my business address?
- How do I order a replacement smartcard QR reader?
- How do I order Smartcards to a home address, for users working from home?
- What's a 'User ID'?