Most commonly asked questions
- How do I create a new user and apply roles to them?
- What is 'Dual authorisation' and how do I set or change it?
- How do I register a third-party account?
- How do I order smartcards to a home address, for users working from home?
- What's an account alias?
- How do I get my activation code?
- How do I reinstate a user who is locked out but still knows their PIN and password?
- Payment limits and how to use them
- How do I close an account?
- How do I open an additional account?