Your selected question

Q:

How do I download a file I have requested using Export account information for set?

A:

Go to Export files and Manage files via the left hand menu to monitor the progress of your request and to download the file.

Files in a status of "Ready to download" or "Downloaded" can be exported by clicking on the file ID hyperlink and selecting Download file. You will then be provided with the option to either open or save the file.

Did this article answer your question?