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Q:

What is ‘Start of day cleared balance’?

A:

This is the opening cleared balance for the day including debits and credits that have cleared or are due to clear today. It does not change throughout the day and does not reflect any of the day's reversed or manually processed items.

Start of day balances are produced after the end of the previous business day at about 2am, when we have completed the processing of transactions.

Please note this balance is indicative only. Items can still be returned unpaid up to six working days after they appear on your statement.

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