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Q:

Why is a stopped cheque showing as being paid on my account?

A:

 

If a stopped cheque is showing on your account as being paid, this will be because Bankline shows items that have been presented for payment.

If you've successfully stopped this cheque then the system will block this and from the next working day the cheque shouldn't show on your account. 

If you’ve subsequently removed the stop from the cheque then it should be processed as normal.

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