Most commonly asked questions
- Why is a stopped cheque showing as being paid on my account?
- Why are there two versions of the Swift MT940 and MT942 export formats in the drop down list and which one should I use?
- If I want my interest paid net, how do I arrange this?
- How long does it take for a sterling cheque to clear in my account?
- How do I create an Account Set?
- I can’t see one of my accounts. What should I do?
- How do I change the account ID to show the alias?
- How can I get more information about a payment I've received?
- What information will I be able to see on incoming faster payments from mid August 2020?
- Why don't I have access to view all accounts?