Most commonly asked questions
- How do I authorise with my smartcard and QR reader?
- What's a SEPA payment?
- For which countries must the beneficiary address details be completed for international payments?
- What is a Faster Payment?
- What are the cut-off times and credit value dates for international payments?
- How do I create a new user and apply roles to them?
- How do I cancel a payment I've made in Bankline?
- Where can I find my archive?
- How do I make EUR payments SEPA-compliant?
- How do I open an additional account?