Most commonly asked questions
- How are standard domestic payments routed?
- What's a Customer ID?
- What is the difference between Faster Payment and CHAPS?
- What are the cut-off times and credit value dates for international payments?
- Where can I find my archive?
- How do I recover funds for a payment sent in error?
- How do I amend a standing order on Bankline?
- I get the message ‘The requested URL was rejected ...' when logging in to Bankline. What should I do?
- How do I register a new account in Bankline?
- What's an account alias?