Most commonly asked questions
- What extra information do I need to include in payments to the United Arab Emirates?
- What’s a Third Party Provider (TPP) and how does this relate to Open Banking?
- How do I use my Smartcard and reader?
- What is a beneficiary reference / default beneficiary reference and how do I edit it?
- Where can I find a guide on how to use my smartcard QR reader?
- What is a Faster Payment?
- How do I identify my Bankline administrator?
- For which countries must the beneficiary address details be completed for international payments?
- How do I make EUR payments SEPA-compliant?
- What are the cut-off times and credit value dates for international payments?