Most commonly asked questions
- What's happening with IBM Trusteer Rapport?
- What are the cut-off times and credit value dates for international payments?
- What is a CHAPS payment?
- Can I amend a standing order on Bankline?
- How do I order a chequebook?
- How far back do my statements go and how can I view them?
- How do I update my contact details?
- What extra information do I need to include in payments to the United Arab Emirates?
- Where can I find my archive?
- What is the difference between Faster Payment and CHAPS?