Most commonly asked questions
- How do I authorise with my smartcard and QR reader?
- What's a User ID?
- How do I register a new account in Bankline?
- What’s a Third Party Provider (TPP) and how does this relate to Open Banking?
- How do I make a CHAPS payment?
- How do I structure a Bankline import file?
- How far back do my statements go and how can I view them?
- How do I open an additional account?
- How do I close an account?
- How do I order a replacement smartcard?