Most commonly asked questions
- How do I cancel a Direct Debit?
- How do I download or print a statement?
- How do I open an additional account?
- What are the technical requirements needed to access Bankline?
- How do I make a CHAPS payment?
- How do I create a new user and apply roles to them?
- What extra information do I need to include in payments to the United Arab Emirates?
- How do I order a replacement smartcard?
- Can I change the details on an account?
- How far back do my statements go and how can I view them?