Most commonly asked questions
- How can I order cash & coin to collect in branch?
- Can I cancel a payment that’s awaiting release?
- How do I order a chequebook?
- What's a User ID?
- How do I structure a Bankline import file?
- How do I reset my PIN/password?
- What is a CHAPS payment?
- How far back do my statements go and how can I view them?
- How do I upgrade my web browser?
- How do I cancel a payment?