Most commonly asked questions
- How can I contact the Bankline helpdesk?
- Can I view historical statements?
- How do I set the list of destination countries that users can send international payments to?
- Can I set up a new standing order on Bankline?
- Routing rules for payments
- For which countries must the beneficiary address details be completed for international payments?
- How do I order a chequebook?
- How do I structure a Bankline import file?
- What are the cut-off times and credit value dates for international payments?
- How far back do my statements go and how can I view them?