Most commonly asked questions
- What are the faster payment reject and reason codes?
- What are the cut-off and payment release times for standard domestic payments?
- I'm locked out of Bankline, how can I reset my access?
- Why has a crediting cheque been returned unpaid from my account?
- What's a SEPA payment?
- How do I order a chequebook?
- How do I upgrade my web browser?
- For which countries must the beneficiary address details be completed for international payments?
- How can I order cash & coin to collect in branch?
- How do I cancel a payment?