Most commonly asked questions
- Why has a crediting cheque been returned unpaid from my account?
- How do I set up or amend a standing order?
- Where do I go for help with a business account query?
- What are the technical requirements needed to access Bankline?
- How do I reclaim funds from a direct debit taken in error?
- What is messaging?
- How do I recover funds for a payment sent in error?
- What is a Customer ID?
- How do I set or change a payment limit for my organisation?
- What extra information do I need to include in payments to the United Arab Emirates?