Most commonly asked questions
- How do I set the list of destination countries that users can send international payments to?
- What are the 'faster payment reject and return reason codes'?
- How do I reset my Bankline log in password?
- Why has a crediting cheque been returned unpaid from my account?
- What's a User ID?
- How do I recover funds for a payment sent in error?
- Where do I go for help with a business account query?
- How do I set up or amend a standing order?
- What is a Customer ID?
- How do I reclaim funds from a direct debit taken in error?