Most commonly asked questions
- How do I reset my Bankline log in password?
- How do I download or print a statement?
- How do I recover funds for a payment sent in error?
- Why has a crediting cheque been returned unpaid from my account?
- What's a User ID?
- How do I open an additional account?
- Where do I go for help with a business account query?
- How do I cancel a Direct Debit?
- How do I make a CHAPS payment?
- Secondary Reference Confirmation of Payee check