Most commonly asked questions
- How do I authorise or approve a payment or transfer?
- Tips for getting the most out of Bankline Security
- How do I set the list of destination countries that users can send international payments to?
- How do I set up or amend a standing order?
- What's a Customer ID?
- How do I order a replacement smartcard?
- What are the cut-off and payment release times for standard domestic payments?
- What are the 'faster payment reject and return reason codes'?
- I'm having problems logging in and using Bankline, what should I do?
- What does the symbol in the note column indicate?