Most commonly asked questions
- Updating users' contact numbers for home working and other security advice
- How do I use my activation code to log in?
- Bankline support during the coronavirus (Covid-19) outbreak
- How do I reinstate a suspended smartcard?
- Who do I contact for help with Bankline?
- What are the different transaction codes on my statement?
- How do I find my BIC/SWIFT code?
- How do I find my IBAN?
- How do I set the list of destination countries that users can send international payments to?
- How can I contact my customer service team?