Most commonly asked questions
- I'm being asked to scan a QR code to log in, but I don't have a QR card reader. What should I do?
- How do I use my activation code to log in?
- What are the different transaction codes on my statement?
- Tips for getting the most out of Bankline Security
- Who do I contact for help with Bankline?
- How do I find the BIC/SWIFT and IBAN code for my account?
- What will the new Bankline screens look like with QR codes?
- I'm locked out of Bankline, how do I reset my PIN and password?
- How do I set up or amend a standing order?
- How do I set the list of destination countries that users can send international payments to?